CANCELLATION OF LESSONS
Lessons canceled by students are not reimbursed.
Lessons canceled by the school or the teacher are offered a replacement lesson during the same semester.
PRICES AND PAYMENT
Each item is listed with the price including VAT. In the shopping cart you can see the total price including all fees, VAT, shipping and payment. Payment terms are indicated in the shopping cart depending on the chosen payment method.
Shipping terms are indicated in the shopping cart depending on the selected shipping method.
STEAMING COURSE
Your right of withdrawal (cooling-off period) is valid for 14 days. Your message to us must clearly state that you are withdrawing from the contract. The withdrawal period starts on the day you receive the goods or a substantial part of them. If the contract is for a custom-made product - or a product that has been clearly personalized - the withdrawal period starts on the day we provide the information.
NOTE! This does not apply to lessons as they are considered a time-limited activity according to https://www.konsumentverket.se/for-foretag/konsumentratt-for-foretagare/lagen-om-distansavtal-och-avtal-utanfor-affarslokaler/
You do not have a right of withdrawal if
the service started during the withdrawal period with your consent, the price depends on the fluctuations of the financial market, for example a stock, the goods cannot be returned due to their nature, the seal is broken on audio or visual recordings or computer programs. Sealing also refers to technical sealing.
When you have exercised your right of withdrawal:
You are obliged to keep the goods in as good a condition as when you received them. You must not use it, but of course carefully examine it. If the goods are damaged or lost due to your negligence, you lose your right of withdrawal.
PRIVACY POLICY
"When you place your order with us, you provide your personal data/. In connection with your registration and order, you agree that we store and use your data in our business to fulfill the agreement with you. According to the Personal Data Act, you have the right to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or removed. In this case, please contact us by e-mail."
COOKIES
This website uses cookies in accordance with the Electronic Communications Act, July 25, 2003. A cookie is a small text file stored on your computer that contains information to help the website identify and track users. Cookies are available as session cookies and as cookies that are permanently stored on your computer. During your first visit to the online store, your browser is assigned a session cookie that is unique and is used to avoid confusing you as a user with other users. In order to use the online shop, you should allow cookies in your browser. This type of cookie is used solely to provide you as a visitor with a better experience and support and does not store any personal information about you. Cookies can be deleted. In this online store, cookies are used, for example, to keep track of your shopping cart, your settings and which pages you have visited in order to provide you with a better customer experience and support.
DELIVERIES
The delivery time is indicated in the shopping cart under each shipping method. If an item has a different delivery time, it is indicated next to the item. Uncollected parcels
If you have chosen cash on delivery as your shipping method, your goods will remain in the post for four weeks. Uncollected goods will be returned to us. For all unclaimed parcels, we reserve the right to charge you the cost of return shipping, handling fee and handling fee, currently 150:-.
RETURNS
Returns are at your own expense unless the item is faulty or we have packed it incorrectly. Returns should be sent by letter or parcel, not by cash on delivery. In the case of exchanges, we pay the new freight from us to you.
Once you have exercised your right of withdrawal, you must
if it concerns a product: send or return it to us
in the case of a service: keep the material available to us, unless it causes you inconvenience.
Obligation to repay:
If you have exercised your right of withdrawal, we must reimburse you for the price you paid for the goods as soon as possible or, at the latest, within 30 days of the day we received the goods or, in the case of a service, the notification of withdrawal. You will have to pay the return costs yourself when you send the goods back. We always pay the return costs for sending back so-called replacement goods.
See also the Consumer Agency and the Distance Contracts Act, as well as the EU's Common Dispute Resolution website http://ec.europa.eu/odr.
