Privacy policy

We are committed to ensuring a high level of data protection that safeguards your privacy when using our website. This privacy policy therefore explains how your personal data is processed and protected, your rights and how you can exercise them. We want you to feel confident about our processing of your personal data. If you have any questions, you are welcome to contact us. You can find our contact details at the bottom of this page.

Who is responsible for the personal data we collect?

Malmö Music School, org. No. 860722-9138, Jörgen Kocksgatan 65A, 211 20 Malmö, is the data controller for the personal data you provide to us through purchases and other contact with us and is responsible for processing these.

Where is your personal data stored?

We aim to process your personal data as far as possible within the European Economic Area (EEA) and all our own IT systems, but may also transfer and process it in a country outside the EEA (so-called "third country"). Such transfers are only made to recipient countries with an adequate level of protection and in accordance with applicable law. If a transfer is made to a partner for a service in the United States, it will only be made to companies covered by the Privacy Shield, which is an agreement on the protection of personal data between the EU and the United States.

What kind of personal data do we collect?

We collect personal data that you send to us when you place orders on our website, sign up to our newsletter or enter any competitions. The personal data you send us may include, for example, contact information, date of birth and payment information. We may also collect certain personal data from external partners, such as address data from public registers and creditworthiness data from credit rating agencies, banks or credit reference agencies.

How do we use your personal data?

We may use your personal data for the following purposes:

  • When processing orders and returns in our webshop
  • For SMS notifications on delivery status
  • For contacts regarding any problems with your delivery
  • For correspondence on questions and other information
  • When sending offers in the form of newsletters, always with instructions on how to unsubscribe from further mailings 
  • When analyzing buying patterns to provide relevant offers and information
  • When confirming the minimum legal age to shop online
  • When announcing winners in competitions we organize
  • In case of surveys to improve our services and offers.
  • When working to prevent misuse or other inappropriate use of our website

We will keep your data for as long as necessary to fulfill the above purposes or as long as we are legally obliged to do so. After that, your personal data will be deleted.

What are your rights?

You have the right to request information about the personal data we hold about you at any time. If your data is inaccurate, incomplete or irrelevant, you can request that it be corrected or deleted. We cannot delete your data where there is a legal requirement to keep it, such as accounting rules, or where there are other legitimate reasons why it needs to be kept, such as unpaid invoices. You can withdraw your consent to us using your data for marketing purposes at any time by unsubscribing from our newsletter. You can also contact us by letter, email or phone. See contact details below.

Who might we share your personal data with?

In order for us to be able to offer the above-mentioned services and our commitments to you as a customer, we share your personal data with companies that are so-called data processors for us. Data processors process the information on our behalf and according to our instructions and help us with IT services, payment services, transportation and marketing. This is done only for the purposes for which we have collected the information and only to companies that can provide sufficient guarantees regarding the security and confidentiality of personal data.

We never pass on, sell or exchange your personal data for marketing purposes to third parties.

How do we protect your personal data?

In order to prevent your personal data sent to our website from being read by third parties, all such information is encrypted and sent via a secure connection.

Cookies

A cookie is a small text file that a website stores on a visitor's computer. Cookies are used on many websites to give a visitor access to various features. The information contained in a cookie can also be used to track a user's browsing on websites that use the same cookie.

Do I have to allow cookies?

This website uses cookies for functionality critical for shopping in the store. Therefore, if you block cookies, you will not be able to shop in the store. However, without cookies, you can still view pages and items in the store, but some features may behave unexpectedly.

If you want to shop in the store but do not want any cookies to be saved on your computer when you close your browser, you can visit the site in private mode. This mode is called different things depending on your browser: "Incognito window" (Chrome), "Private window" (Firefox) or "InPrivate window" (Microsoft Edge). All cookies set during the visit in private mode will then be deleted from your computer when you close your browser.

How do we use cookies?

This website uses cookies to manage items in the shopping cart, login to "my pages" and for certain features that should only be displayed once per visitor. If you close your browser and later return to the store, your settings and items in the shopping cart will be saved using cookies. We also use cookies to customize and make information and marketing as relevant as possible to you.

The information about logging in to "my pages" is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you.

We also use cookies for statistical purposes, for example, to see which articles the same visitors are looking at in order to offer automatic product recommendations.

Third party cookies

We use Google Analytics and Ads, which also set cookies, to get a picture of how our visitors use the site and for our marketing. These cookies also do not contain identifying information about who you are as a visitor.

Our social media connections with AddThis for example Facebook, Google+, Twitter and Instagram also set cookies. These cookies also do not contain identifying information about who you are as a visitor. For more info, see AddThis privacy policy.

Data controller

Malmö Musikskola
Organization number: 860722-9138
Jörgen Kocksgatan 65A
211 20 Malmö
Sweden

Phone: XX-XXX XXX XX
E-mail: info@example.com

This privacy policy is last updated: 2020-10-20.